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The Field Guide to Multifamily Ventilation Retrofits

Poor ventilation in multifamily buildings can lead to resident complaints, uneven airflow, odors, moisture issues, and higher energy bills. But many ventilation systems can be significantly improved without major equipment replacement. Below, we’re sharing data-backed retrofit strategies to improve airflow, comfort, and energy performance.

Aerial view of rooftop ventilation ductwork and mechanical equipment on a multifamily building.

The bad news: It’s common for us to find poorly performing ventilation systems in existing multifamily buildings. A lot of the time, owners don’t realize it.

The consequences can include comfort complaints, odors, moisture issues, and excessive energy use.

The good news: Many of these problems can be corrected without replacing the entire systems.

In part one of this blog series, we talked about the universal problems with ventilation systems and how they happen. In part two, we’re focusing on the solutions.

Drawing on decades of research, field testing, commissioning, and monitoring ventilation systems in existing multifamily buildings, we’re sharing the retrofit strategies that consistently deliver measurable improvements in airflow performance, occupant comfort, indoor air quality, and operating costs.

While every building is unique, our recommendations are based on the most common ventilation systems that we’ve found in multifamily housing and the real-world results we’ve documented across hundreds of apartments and numerous retrofit projects.

How to Fix Common Multifamily Ventilation Systems

Multifamily Buildings with Central Ventilation Systems

What the data shows:

Central ventilation systems are the most common type of ventilation across mid- and high-rise multifamily buildings constructed after the 1960s, according to the National Center for Healthy Housing. In our field investigations, these systems frequently fail to deliver the airflow rates they were designed to provide.

Common issues include duct leakage in the risers and branches, improperly sized or controlled fans, and a lack of airflow balancing. These deficiencies can lead to resident complaints about drafts, odors, and inconsistent ventilation, while also increasing operating costs.

As we saw these problems crop up time and time again, we started looking for solutions. We worked with Aeroseal to investigate and understand a full retrofit strategy that we tested on several multifamily buildings over the last 15 years.

Recommended ventilation retrofit strategy:

For both exhaust-only, corridor supply systems and fully balanced systems:

  • Perform riser inspection by dropping a camera down the shaft to ensure there are no gaps larger than ¼.” 
  • If needed patch missing ductwork, remove blockers in the duct and seal large gaps with spray foam or mastic (e.g. at the roof curb)
  • Seal smaller leaks with Aeroseal.
  • Install constant airflow regulators (CARs) at each of the apartment grilles.
  • Install fans that are right-sized and have electronically commutated motors (ECM) that can be adjusted to maintain the proper airflow in each riser.
  • Verify performance by testing airflows at the registers in apartments at top, middle, and bottom floors.

SWA investigated the airflow and energy savings results for 17 such projects across NYC and NJ submitted through the show me the data initiative and found that: Airflow consistently improved (and often dramatically), costs were consistent for the typical scope around $1,250/apartment, and energy performance was mixed. Unfortunately, some projects start with ventilation systems that are broken or off so fixing them may not result in as much savings as highly over-ventilated and leaky systems.

More recently, Aeroseal asked SWA to conduct a third-party review and case study for a new project: Aeroseal had been engaged to investigate occupant comfort concerns, escalating utility costs, and operational issues occurring at a 29-story multifamily building in New York City. 

The issues identified were:

  • Drafts, odors and inconsistent exhaust vent flows throughout the building
  • Stack effect was resulting in lobby doors that were hard to open and elevator doors that were jamming
  • A fan replacement project that didn’t improve energy performance or airflow

After performing measurements at the fans and the exhaust registers throughout the building, it was discovered that:

  • Actual exhaust airflow rates were about double the design intent
  • All of the building’s 454 apartments significantly exceeded the target airflow, resulting in annual heating bills exceeding $537K

Figure 1 below illustrates the results of airflow testing in a sample of apartments in this building before the retrofit.

Pre-retrofit bathroom exhaust airflow by floor, with measurements falling outside the target airflow range.
Pre-retrofit kitchen exhaust airflow by floor, with measurements falling outside the target airflow range.

Figure 1. Pre-retrofit airflow measurements for kitchen and bath exhausts in 454 apartments revealed that 0% of the flows met the design airflows.

After the retrofit almost all of the sampled apartments met the target airflow rates:

Figure 2 illustrates these results after performing the recommended retrofits.

Bathroom exhaust airflow by floor before and after duct sealing, showing post-seal airflow largely within the target range.
Kitchen exhaust airflow by floor before and after duct sealing, showing post-seal airflow clustered within the target range.

Figure 2. Post retrofit airflow measurement after duct sealing and installation of CAR dampers in those same apartments reveals 98% of flows are now meeting the design airflows.

These retrofits also resulted in:

  • 75% reduction in total exhaust volume,
  • 27% steam energy savings over the course of November 2025 through May 2026
  • Over $160k saved on their steam bills over those same winter months.

This fantastic project represents the top end of what we believe this retrofit can save when the starting point is a highly leaky exhaust system, highly over exhausted apartments and a good candidate for Aeroseal based on shaft construction and resident cooperation.

Multifamily Buildings with Individual or Unitized Exhaust Ventilation Systems

What the data shows:

Compartmentalization matters.

After leading the 2014 Building America ventilation research study for the U.S. Department of Energy (DOE) evaluating four common approaches for delivering make-up air to apartments in new multifamily buildings, SWA concluded that exhaust-only ventilation and passive make-up air rarely delivered design flows.

Several times, we observed where exhaust fans were not performing as intended by design. SWA also found situations where the same model fan was installed in each apartment, but the performance was drastically different. These issues are the result of poor design, poor installation, lack of commissioning, or a combination of the three.

Pressure on the fans from the stack effect in tall multifamily buildings impacts in-unit energy recovery ventilators (ERVs) as well as central systems, as does wind pressure the higher you go up in a building.

Recommended ventilation retrofit strategy:

For exhaust-only systems:

  • Perform compartmentalization air sealing in each apartment to eliminate air being drawn through surfaces common to neighboring apartments and hallways. 
  • Right-size in-unit exhaust and carefully assess make-up air paths before increasing fan sizes.

For both exhaust-only and balanced systems

  • Include in-unit fan, filter, and grill cleaning in regular maintenance routines.
  • Similar to central systems, ductwork serving in-unit ventilation systems should also be well-sealed to prevent increased flow through the fans.
  • Exhaust ducts running near the exterior of the building can get very cold during the winter months. Warm, moist air being exhausted to the outside can condense on the inside of cold exhaust ductwork. Pitch ductwork downward from the fan to the outside of the building to avoid condensation from filling up ducks and blocking airflow.

Ventilation duct sealing in an apartment

Small Multifamily Buildings and Single-Family Homes

ERV and AHU Integration

What the data shows:

In multifamily buildings and standalone homes, there is often the desire to combine the heating and cooling system with the ventilation system, especially where the heating and cooling is being provided by a forced air ducted system. This reduces the amount of ductwork needed and reduces first costs. However, we often see the following problems:

  • Improper location of the ventilation outlet and inlet ducts, which prevents fresh air from getting to the desired locations
  • ERV fans that can’t compete with larger heating/cooling system fans, resulting in unbalanced or higher ventilation rates than desired
  • Increased energy use due to the air handling unit (AHU) fan electricity consumption when the AHU is programmed to run longer hours than needed for heating and cooling alone

Another solution is to provide fresh air to a common area in the home and rely on the AHU to distribute that air throughout the home.

In 2011, SWA teamed with Clark County Community Resources Division in Nevada, the Department of Housing and Urban Development (HUD), and NREL to evaluate whether spot ERVs could efficiently and effectively provide the ventilation rates required by ASHRAE 62.2.

A spot ERV provides fresh air through a single supply and exhausts air from the edges of the same unit.

Spot energy recovery ventilator showing separate exhaust air and supply air paths.

Product image credit: Panasonic

These systems are desirable because they are less costly than ducted ERVs and are easier to retrofit into an existing home. 

The research determined that mixing the fresh air throughout the homes only works with doors open or the AHU running. Again, AHU fans can use a significant amount of energy, so running them longer than needed for heating and cooling is not desirable.

Recommended ventilation retrofit strategy:

  • While there are only a few integrated HVAC units on the market intended to seamlessly provide heating, cooling, and ventilation, searching these out might provide more balanced and lower energy options than trying to integrate two systems that were not designed with this function in mind.
Diagram of an energy recovery ventilator showing outdoor air, exhaust air, return air, and airflow to the air handling unit.
  • If relying on the air handler to distribute ventilation air from a standalone ventilation system, try to use an AHU that can utilize lower fan speeds when heating and cooling are not needed, and keep the AHU running at those lower speeds to ensure ventilation air is properly distributed throughout the home.

Bringing Ventilation Performance Back to Design Intent

Ventilation problems (don’t forget to read part one all about these) are often thought of as inevitable in aging buildings, but our field experience says otherwise.

In many cases, poor performance stems from correctable issues such as duct leakage, improper balancing, inadequate compartmentalization, neglected maintenance, and ventilation equipment operating outside its intended range.

The most effective retrofits focus first on measuring actual performance, identifying the root causes of airflow deficiencies, and then implementing targeted improvements. Whether the system is a central exhaust system in a high-rise, a unitized ventilation system, or an ERV integrated with a residential HVAC system, proper commissioning and verification are essential to achieving lasting results.

The projects highlighted above demonstrate that targeted updates can significantly improve airflow distribution, occupant comfort, indoor air quality, and energy performance. And by combining field testing with these retrofit strategies, building owners can ultimately:

  • Extend equipment life
  • Reduce operating costs
  • Ensure ventilation systems perform as intended for years to come

Is Your Building’s Ventilation System Performing as Intended?

SWA helps multifamily owners, housing authorities, and design teams diagnose ventilation system performance, identify cost-effective retrofit opportunities, and verify that systems are delivering the airflow they were designed to provide.

Need help evaluating or improving your building’s ventilation system? Contact SWA to discuss testing, commissioning, and retrofit strategies.

Author: Lois Arena, Director, High Performance Building Solutions